Shipping policy

Dead Queens HQ prepares and packs orders once a week on Saturdays. Items are shipped on Sundays. All orders are subject to production and fulfillment lead times before they ship. The actual time to ship your order may be longer or shorter depending on production capabilities and other conditions. If you wish to check on the status of your order, please do not hesitate to contact us at info@deadqueens.com. We ship using CanadaPost, USPS and UPS. 
**HOLIDAY SHIPPING UPDATE for USA/CANADA: 

For guaranteed delivery by December 24th, order by December 5, 12pm EST, for made to order products and December 12, 12pm EST. 

Canada
Free Shipping Over $300.00
Flat Rate Expedited Shipping $20.00

Delivery up to 7-10 days

USA

Free Shipping Over $300

Expedited Parcel-USA Shipping $20 

Delivery 7-10  business days

The Rest of the World

See options on Shipping Page

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Please note: tracking information will be updated online one (1) business day after your order has been shipped.

Duties and Taxes

Please note Dead Queens Fashion Inc is not responsible for any duties, taxes, or other fees that may be assessed on shipments.

Canada
For orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to. Dead Queens is a Toronto-based company, for items made in Canada, Canadian orders will not be subjected to any duties upon delivery as the shipment is not traversing any borders. For items made in the USA and shipped from the USA (T-Shirts), they might be subjected to duties upon delivery as the shipment traverses borders.

International
We ship to over 40 countries. Your order will be shipped DDU (Delivered Duty Unpaid). As such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.

United States
By placing an order with us, you acknowledge that this sale occurs outside the United States, and that you are importing your order for non-commercial (personal) use. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements.

To simplify this process, your order indicates your agreement to authorize DEAD QUEENS FASHION INC. to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single noncommercial shipment. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection:

“The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignee’s and owner’s declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.”

Your authorization permits the carrier/customs broker to file the customs entry on your behalf for any order that is over $2,500, or otherwise requires formal entry.